Our Business
Strategic Customer Solutions LLC (SCSROX) provides coaching and advisory services to individuals seeking to make significant changes in their lives and income. Our services are based on a comprehensive individual assessment and collaboratively working with each person to create a compelling personal brand, highly effective transition strategies, and job search skills
What I do
I work with executives, senior professionals, early-career individuals, and soon-to-graduate students. I help them recognize their purpose in life and what they love to do. I have a structured process for building a marketing engine, enhancing networking and interviewing skills, and helping them identify companies where they fit best. You have achieved continuous career growth, and now it’s time to take the next step.
Services
ExecutiveConnect
The SCSROX methodology is based on a personal and objective evaluation of your current situation, after which a customized program is designed to achieve your goals using multiple strategies, a documented plan of action, and weekly coaching meetings. All documentation and work product are available via the SCSROX coaching portal, a secure document storage site hosted on Microsoft’s Office 365 SharePoint Sites.
THE PROGRAM
- SCSROX portal training
- Assessment (skills, talents, strengths, weaknesses, communication style)
- Define program goals
- Gap analysis
- Create the transition plan
- Develop personal brand
- Determine an effective strategy
- Create the action plan
- Interview preparation and rehearsal
- Interview closing tactics
- Negotiate the offer
- Create a 100-day onboarding plan
- DONE – established, connected, and productive
CareerPerfect
Created for the recently graduated or soon-to-graduate college student. This program builds on ExecutiveConnect’s proven methodology by adding a structured career‑pathing component tailored to each individual, including job titles and compensation targets within the preferred geography and vertical market.
The Program
- SCSROX coaching portal training (Microsoft SharePoint–based)
- Assessments (Myers-Briggs, skills, talents, strengths, development areas, communication style)
- Defining career and life goals
- Developing a career path and target job titles
- Skills‑gap analysis (optional)
- Professional branding (résumé, cover letter, LinkedIn profile, elevator pitch)
- Job‑search strategy development
- Job‑search action plan
- Interview preparation, rehearsal, and closing tactics
- Support with interview preparation and offer negotiation
- 100-day onboarding plan (optional)
- DONE – established, connected, and productive
BizConnect
BizConnect is designed for professionals with significant life experience who desire to help others achieve their personal, business, career, or life objectives. Typically, these are highly successful people who want to become Trusted Advisors.
This program is designed to help individuals create a solo-practitioner business and includes the following elements:
- Create the business entity
- Develop a brand
- Create the business plan
- Business Development and Marketing Plan
- pricing
- promotion
- public relations
- Financial Plan
- Service delivery model
- Legal and regulatory requirements
- Information System requirements
- Create the launch plan
InterviewPrep
Do you have a big job interview coming up? We can prepare you to be more confident, ready for any interviewer style, and equipped to ask insightful questions about the job and the company. Outperforming your competition in a job interview is essential to getting the offer. We can help you to be at your absolute best! Being prepared by researching the company, the interviewers, and making sure you can articulate your value proposition clearly and concisely while displaying authenticity and credibility, is crucial for advancing your career
BrandU
What I do differently from most resume writers is to identify and make clear the skills, talents, and motivations that drive your success. I tie it all together by crafting a resume that tells a story of your career journey and highlights your most significant accomplishments. The résumé is slanted to where you are going vs. where you have been. My offerings include:
Base Branding Package
• Myers-Briggs testing
• Career planning document
• Personal purpose tagline
• Value proposition document
• Professional resume rewrite
• Life goals assessment
• Job-search goal statement
Optional services
LinkedIn update
• Recruiter-friendly
• Search Engine Optimized
• Call to action statement
Cover letter template
Elevator pitch
Authentically create clear and concise statements for networking and interviews
• This is who I am personally, professionally
• This is what I do professionally
• This is what I am looking for in my next position
• This is what I can do for you
Next Steps
If you find yourself at a crossroads in your career and life, then we should talk.